Tag: Trust Building

Building Trust Through Emotionally Intelligent Financial Conversations with Ashley Quamme (Ep. 88)

Building Trust Through Emotionally Intelligent Financial Conversations with Ashley Quamme (Ep. 88)

Financial advice isn’t just about the numbers. It’s about understanding the people behind them.

In this episode, Jeremy Houser sits down with Ashley Quamme, LMFT, FBS®, CFT™, founder of Beyond the Plan®, to explore the emotional and behavioral aspects of financial advising. They explore how financial professionals can use emotional intelligence to build stronger relationships with clients, improve decision-making, and enhance trust. Ashley shares insights from her therapy background and practical strategies for virtual and in-person advisory work.

Ashley and Jeremy discuss:

  • The importance of collaborative language in client conversations and why it matters
  • The shift from therapy to financial services and the valuable crossover of skills
  • How body language and facial cues play a vital role in virtual meetings
  • Strategies for financial advisors to enhance trust with high-net-worth clients, even in online settings
  • The role of a Financial Behavior Officer in advisory practices and how it transforms client relationships
  • And more!

Resources: 

Connect With Ashley Quamme:

Connect with Jeremy Houser:

About Our Guest:

Ashley Quamme, LMFT, FBS®, CFT™, is the Owner of Beyond the Plan®, a consulting practice that partners with firms to integrate financial psychology into their practice. In addition to her work with advisory firms, she is a speaker and host of Planning & Beyond™, a podcast where she explores the intersection of financial planning and human understanding, bringing practical strategies and insights to advisors and financial professionals.

Proven Habits and Social Media Strategies for Growth (Ep. 79)

Proven Habits and Social Media Strategies for Growth (Ep. 79)

Growth is not just about working harder; it’s about working smarter with a clear vision and the right systems in place.

In this episode, Jeremy Houser kicks off 2025 by sharing essential strategies for business growth and efficiency. From embracing new habits to leveraging social media, he breaks down how advisors can refine their processes, elevate their presence, and achieve sustainable success. 

Key highlights include the value of efficiency, the importance of social media in connecting with clients, and the mindset shifts necessary to thrive in a rapidly changing industry.

Jeremy discusses:

  • The habits and systems top-performing advisors adopt to maximize efficiency and achieve substantial year-over-year growth
  • The “7-11-4” strategy for engaging potential clients through content, touchpoints, and diverse platforms, based on data from Google and Forbes
  • The shifting role of social media in financial advising, including tips for creating targeted, impactful content
  • The value of delegating administrative tasks to focus on high-impact activities and personal development
  • Why to think about 2027 today!
  • And more!

Connect with Jeremy Houser: